Auto body shop manager reviewing an insurance claim
Insurance Claims

Insurance Claims
Done For You.

From the first call to the final supplement, we handle the adjuster, the paperwork, and the back-and-forth — so you can focus on getting back on the road.

Detroit Auto Insurance Claim Specialists

Filing a collision claim is stressful, confusing, and full of fine print. 911 Collision works with every major insurance carrier and knows the process inside-out. We document the damage, submit the claim, negotiate supplements when adjusters miss damage, and bill your insurance directly. You never need to chase paperwork or argue about parts. As a customer-first promise, we also pay your deductible on qualifying repairs.

Benefits

Why Choose 911 Collision

  • We pay your insurance deductible
  • Direct insurance billing — no upfront cost
  • Approved by all major Michigan carriers
  • Adjuster coordination and supplement filing
  • Photo documentation for every claim
  • Free rental coordination when covered
How It Works

Our Process

01

Free Estimate

We document damage with photos and notes.

02

Claim Filing

We submit to your carrier or work with the existing claim.

03

Approval

We negotiate supplements when damage is missed.

04

Direct Billing

Insurance pays us directly — you pay nothing.

FAQ

Frequently Asked Questions

Do I have to use the shop my insurance recommends?

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No. Michigan law guarantees your right to choose any licensed body shop. We work with every major insurer.

Will using 911 Collision affect my claim?

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No. Our pricing and procedures are accepted by all major carriers, and we handle communication with your adjuster.

How does the deductible-pay program work?

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On qualifying collision repairs, 911 Collision absorbs your deductible — you pay nothing out of pocket. Ask us if your repair qualifies.

What if the adjuster missed damage?

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We file a supplement with photos and parts documentation. Hidden damage is common after a collision and almost always covered.

Will my insurance rates go up?

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Comprehensive (glass, hail, theft) claims usually do not affect rates. Collision claims may, depending on fault and your carrier.

Ready For A Free Estimate?

Talk to a Detroit collision repair expert today.

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